Disability support providers, support coordinators, community access, in-home support, and allied health providers working around the NDIS.
Reports are written for owners and operators, not just designers. Each issue explains why it matters and what to do next.
Why it matters: Visitors should not have to search across multiple pages to understand whether the service is appropriate, trustworthy, and contactable.
Suggested fix: Add a short, visible section to the relevant service and contact pages. Keep it specific, plain-English, and linked from the footer where appropriate.
Why it matters: Old notices, dates, PDFs, or dead links make a service look unattended even when the business is active.
Suggested fix: Remove or update stale material and add a simple review date to important pages.
Why it matters: Many enquiries start on mobile. If booking, referral, or contact flows break on small screens, leads disappear quietly.
Suggested fix: Test the path on a phone and repair layout, tap targets, or form issues.
If this were a real report, the next step could be a fixed-price Fix Pack covering wording updates, page edits, broken links, privacy notes, and simple form/context improvements.
Typical range: AUD $299–$799.